First and foremost, “Your privacy is pivotal for us!”. Our website address is https://surplustex.com.pk. surplustex.com.pk is a B2B marketplace for the textile industry, owned and operated by NovelOPS Pakistan Private Limited (“we”, “us”, “our”), where businesses can list and discover surplus textile stock such as export leftovers, stocklots, greige fabric, yarn, garments, dyes, machinery and spares.
This Privacy Policy explains what information we collect when you visit or use our website (the “Services”), how we use it, and the choices you have.
Depending on how you use our Services, we may collect the following information:
We do not sell your personal information. We may share information only in the following situations:
Our website uses third-party services that may collect information used to identify you. Privacy policies of these third-party service providers can be accessed from their respective websites. These include:
If you upload images to our website, avoid uploading images with embedded location data (EXIF GPS). Visitors to our website can download and extract any location data from your images.
Cookies are small files commonly used as anonymous unique identifiers, sent to your browser from websites you visit and stored on your device’s internal memory.
We use essential cookies that are needed for the website to work properly, for example to keep you logged in during your session and to protect forms and your account from misuse. These are removed when you log out or when they expire.
The website may also use third-party code and libraries that use cookies to collect information and improve services. You can accept or refuse cookies through your browser settings and know when a cookie is being sent to your device. If you refuse, some portions of the Services (such as login) may not work properly.
Our Services may include embedded content (e.g., videos, images, articles) or links to other websites. These websites may collect data, use cookies, and track your interaction. We advise reviewing their Privacy Policies as we have no control over and assume no responsibility for their content or practices.
We keep your information for as long as your account is active or as needed to provide the Services, resolve disputes, enforce our agreements and comply with legal obligations. Registered users can view and update their account information from their account. If you wish to correct or delete your information, or close your account, please contact us at the email address below. We may need to retain certain information where required by law or for legitimate business records.
We value your trust and strive to use commercially acceptable means of protecting your Personal Information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are also responsible for keeping your account password and verification codes confidential.
Our Services are intended for businesses and are not directed to anyone under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected such data, we delete it immediately. Parents/guardians should contact us if they believe their child has provided us with personal data.
By visiting or using our website, you also agree to our Terms & Conditions, which form part of this Privacy Policy. All intellectual property on this website belongs to NovelOPS Pakistan Private Limited.
We may update this Privacy Policy and our Terms & Conditions occasionally. Please check this page periodically. Changes will be posted here and are effective when posted. Last updated: October 1, 2026.
If you have questions or suggestions about this Privacy Policy, contact us at info@surplustex.com.pk or call us at +92 344 2906560.
